Axis Bank — surrender of my zone credit card

Address:	Kolkata, West Bengal
Website:	credit card

I, sri anup kanti ghosh, add on my zone credit card no[protected] holder of your esteem bank, my wife being the primary card no[protected] holder had requested your office to treat our cards as surrendered and in operative.in order to do that i had cleared all dues (Rs.1452.35 by cheque no 085360 of axis bank dated 30.11.2017 including penalty charge, penal interest and penalty for delayed payment for which i am in no way responsible as the statement/ bill was received by me two days latter of actual due date) but i find still you have not initiated any action in this regard and have sent a statement dated 18.12.2017. My wife and i further request you to kindly treat our my zone credit cards as cancelled and make it inoperative with immediate effect. The reason for surrendering the card being poor service and unnecessarily forced to make payment of over rs.1500.00 on an amount of rs.3609.00 which to my consideration is bad treatment by the bank with me. As my wife don't have an email id the mail is being processed through email id of add-on card holder sri anup kanti ghosh. Hope you will treat this good and initiate appropriate action and oblige.