Axis Bank — taken my amount twice.

I had a due of 23k and minimum due of 2.7k. To pay the bill i have transferred the amount 23k to my account. They took 2.7k without any notice. Also i had to pay 23k additionally. This made me pay 23k +2.7k. This is really #. I just want to cancel my card. And close my axis bank account.
These people also charge penalty of 300 for this and additional gst for the money they steal from us. This banking system is a complete #. They charge us for all the stupidity they do.