Axis Bank — The complaint about money withdrawal.

Address:	571234
Website:	www.axisbank.com

The resion for my complaint ia all about money withdrawal using Axis bank card in Cannra bank ATM . On 18 Nov 15 i had made a transaction of Rs.2000/- in Cannara Bank Atm ( Kudige pin 571232)using my Axis bank dbt card, but the amount got deducted from my savings account and i dint receive the amount. I'm a officer serving in defence force and as i knew that automatically the amount will be credited back to my account. But it dint happn like that, as i had given a call to the customer careand informed the issue and i have the complaint nbr, i have informed my Axis bank branch office in Kushalnagar. The action was not taken so seriously within the given point of time and when im asking them (AXIS BANK)they told me to vst Cannara bank Kudige where i withdraw the money i realy wonder whats happng here? From Axis bank i have optd for a titanium card bcz i can use it any where in this world. Again i have lodge a complaint to the customer care and kept waiting for the money to get credited but as of now the money is not been credited. As i have now decided to lodge a complaint consulting the consumer form for legal action .