| Address: A 10 Greater Kailash I New Delhi - 110048 |
My uncle Shiban Ganju is holding a Citibank credit card no. [protected] in place of Blocked card no. [protected]. His Relationship with Citibank since April 2006. After changeover to Axis Bank, they said that card ending 9011 has been permanently blocked giving the reason “Bill of Rs. 9, 226/- not paid”. The last payment of Rs. 6, 269/63 was made on 1.5.24 and after that no bills have ever been received & nothing paid. He was also requested Axis Bank which bill is unpaid, kindly let him know, he will be happy to pay.
It is very strange that without any consent of my uncle Shiban Ganju, they deactivated the credit card.
When he was requested them to replace the Citibank card 9011 with Axis Bank card, he received mail by Axis Bank that they regret to inform him that they are unable to replace the same.
This card has 2, 47, 669 Reward points. My uncle requested Axis Bank if they are not ready to replace the card, reward points be credited to him as air miles.
He has not received satisfied reply from Axis Bank hence moved to you. Was this information helpful? | 
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