Axis Bank — threat calls from axis bank

Address: 201304

Hi axis bank,
My name is om prakash maithani and my loan account number is-ppr[protected]. I was paying my loan installment in regular basis since i have borrowed loan from your bank in 2016, somehow i did not pay some installments in the mid of 2017, one day i received a call from your noida branch collection's team for paying due installments and i paid all my six pending installments in november2017 and also started to pay installment in regular basis. But today a person called to my wife's office landline number and started to abuse and misbehave with her over the phone call. As he said that his name is yogesh bhardwaj and calling from noida sector 128 axis branch (Up) his mobile number is [protected]. My complain is that if i have already paid my all dues along with this month installment which i have paid on 5th feb2018 then why my family member is receiving these type of threat calls from your bank representative. Today mr. Yogesh called three times to my wife's office landline number and said tumahre husband ko abhi pata nahi hai hum kya kar sakte hai aur dekh lenge tumhare husband ko.
So finally my question is this if i have paid all my past dues payments and also paying the installment in time then why this man is calling to my wife and my father too and giving threat to my family members.
I can't write all the details in this email so please call me asap or forward this email to concern department who can handle this such type of cases. Tomorrow i will register the complain in police station too but it's my request to you please take appropriate action against this person. I am calling to him from my number but he is not picking up the calls from my number.
I think this is a reputed financial organisation this is not a gunda organisation so i was not expecting this from your organisation.