Axis Bank — Threatening By an Axis Bank Collection Branch Representative

Address:

Chennai, Tamil Nadu

We have an Axis bank credit Card since around a Year we have taken a few products on EMI bases of which we have paid EMI every month without any fail just this month we had delayed in making payment for which we were going to make payment on Tuesday 14th July 2015 as we reach back to our City only on Monday Midnight An axis bank Representative named - Michael called us spoke very rudely for the delay in payment made he even threatened us. We told him that we'll make the payment by Tuesday 14th being today Friday 10th we are out of station so we are not able to make the payment for which Michael tells us "You dont want to make the payment tell us that directly simply don't act as if your are going to make the payment and You are not a Vip or somebody that you should get extra time" (Translating The conversation from Hindi to English) I mean is this the way to talk to a customer? I have Credit Cards of SBI, HDFC too but none in my Entire Career of 40 Years have spoken this rudely to me. I would recommend people never to go for AXIS bank Credit Cards as the Representatives have no manners how to talk with a customer. I was even fine when he told me We'll file a Case but talking Rudely, Missbehaving with a Customer is this Right? I am anyways gonna make the EMI payment on Tuesday and will clear all future EMI's too and most probably surrender / terminate the card. I in future would never want to make any transactions wid axis bank. From, Harsh Mob : [protected]