[Resolved] Axis Bank — too high and unknown consolidated charges

Pulkit12332

from Delhi, Delhi

Address:

Faridabad, Haryana, 121006

I have been receiving notifications about the consolidated charges put up on my savings bank account ([protected]) form the very beginning when i had my account opened in the axis bank and they were minimal and seemed genuine to me but from the last 1 or 2 months (from 11th of Aug) i have seen a significant amount of increase in the so called "consolidated charges". Not only that i have been charged with almost 750 rupees in the last 1 month, i also don't have any detail about the charges other than it says consolidated charges and i don't use any other services of this bank other than online payments. I need full details of the charges (750 INR) that have been placed on me or i need a waiver on them and if neither is done i need to know the steps to close the account in the axis bank.

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Oct 19, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

Axis Bank Customer Care's response Hi, we are here to help! Please dm us your contact number and we will get back shortly. Regards, Team Axis Bank.

Sep 28, 2018

Updated by Pulkit12332 It's the 11th day and still no sign of axis bank, they simply don't care just want to take money with no reason and ignore the users .