Axis Bank — Took 450 from my account and then my account went -865

Address:

India

By Sunday afternoon 17/01/2021, I noticed my account balance is 0. I checked it and called axis customer support. They said it's colsolidate charges and it's not updated in the system yet. So I waited and again checked my balance in night. I checked the balance and it was rs. -865. I contacted axis support and they said it's not updated. The customer support executive is rude and disconnected my call. With in a day axis took more than 1300 from my account.