[Resolved]  Axis Bank — Took My 32, 000 INR Without My Permission

This month I was late to make my credit card payment which was 10, 816 INR. On the last day of the due date, a woman named Sanam Shaikh whose phone number is 9619xxx480 called me and asked me to give her a date. I told her that I cannot give an exact date but I will try my best to make the payment by the last day of the week. Then she called me on[protected] and asked me why I haven't deposited the money yet, I then retold her that the end of the week means Sunday. She even started the conversation very rudely, calling me with my surname in a very harsh tone as soon as I picked up the phone. Then she in the midst of the conversation disconnected the call and my bank account which had 1500 or 1600 INR in it, went into -30, 574 all of a sudden. After a few minutes, another woman called me whose name suggested by the truecaller was Bimal Trivedi, her number was 9824xxx526. She also started the conversation by calling me with my surname without using any title and she was trying her best to bully me as well.