Axis Bank — top up loan sanctioned and reduced by axis bank

Address:

Ahmednagar, Maharashtra, 414003

I have purchased a flat in ahmednagar (Shiv nagar pipeline road) in november 2013.
I've taken home loan in axis bank for the same purpose (Loan account number phr[protected].
Axis bank sanctioned me rupees 1372000 home loan at that time.
Now i've applied for top up loan in axis bank before 5 months.
I received sanctioned letter of top up loan of rupees 390000 from axis bank (Application id 6644555) on 27 june 2017 after doing valuation of my flat by a government valuater.
Axis bank debited processing fee of rupees 118 and rupees 5900 respectively from my account on 14th august 2017 for the same purpose.
Then from 17th august axis bank started saying that we have to do revaluation of my flat.
They again revaluation done and now axis bank is saying that axis bank can't give top up loan more than rupees 170000.
This is very frustrating service from axis bank.
I'm going through tremendous mental harassment due to this.
I've contacted to axis bank via customer care service n via email, by my mobile to mobile numbers provided by email from axis bank only, but none is responding well and are running away from the responsibility.
Please resolve my problem.