[Resolved] Axis Bank — torn note received from axis bank atm

ajay H

from Pune, Maharashtra

Address:

411015

Dear team
Yesterday i have withdraw 500 rs from axis bank atm i have received 5 note of 100 rs out these 5 note two note are completely torn and one is not good condition. If such reputed bank is providing torn note then what customers should do as now no one is taking that. Why bank deposit such currency in atm finally customer has to suffer bank are taking charges from customer for each service like atm transaction exceeds the limit, yearly charges for atm operating, etc then what penalty bank will pay if customer is facing problem because of bank

Was this information helpful?

No (0)

Yes (1)

Dec 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

Axis Bank Customer Care's response Hi, thank you for bringing this to our notice. Request you to DM us your registered contact number, picture of torn note along with the exact location of ATM/ ATM ID so that we may check and address this at the earliest. Regards, Team Axis Bank.