[Resolved] Axis Bank — transaction declined

rinshad s

from Mannarakkat, Kerala

Address:

Kannur, Kerala, 670643

I made a upi payment through axis mobile app
On 8/12/2018 at 8 pm clock an amount of 20000 but money deducted from my account and status showing decline.
Now also money not revised to my account and i didn't get any kind message of money deducted from my account.
I attached transaction details screenshot with details kindly resolve this problem immediately.
.

Was this information helpful?

No (0)

Yes (0)

Jan 10, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Dec 09, 2018

Updated by rinshad s [protected] mobile number

Dec 09, 2018

Updated by rinshad s Customer care number is unavailable

Dec 09, 2018

Updated by rinshad s I didn't get any response from the customer care number

Verified Support

Dec 10, 2018

Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8. Regards, Team Axis Bank.

Verified Support

Dec 10, 2018

Axis Bank Customer Care's response Hi, we request you to visit the below link to raise the dispute for the referred transaction https://bit.ly/2L2fC2d. Regards, Team Axis Bank