[Resolved]  Axis Bank — transaction description sign. verf. chrgs mandate regst/ stop pay/

I have received following message, which says
Message at 9:36 am -
Hello! Your a/c no.... Has been debited by rs. 118 on 17march2020. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I have not issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately.
Was this information helpful?
No (3)
Yes (2)
May 10, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2020
Axis Bank Customer Care's response
Hi, we are here to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-suppo.rt/report-fraud-dispute.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank
Complaint comments 

Comments

I have received the following message that
INR 118 debited from A/c no... on[protected]:58:21 IST at Sign. Verf. Chrgs Mandate Regst/ Stop.
I have not issued such any mandatory
Could you make me to understand this situation, whether this is fake or not.if it is fake can you take some actions

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12951
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information