[Resolved]  Axis Bank — transaction failed but charged to my credit card

Address:Hyderabad, Andhra Pradesh, 500074

Hi team,

My credit card no. Is [protected]
Name : subhash atipamula
[protected]

Following are the messages i got on my mobile but both times it was failed in swiping machine. Please resolve.

Inr 410 was spent on your credit card xx0540 on 20-dec-18 at mumtaz ahmed. Avbl lmt: rs.78085.79. Call [protected] (If in india) if you have not done this transaction.

Inr 410 was spent on your credit card xx0540 on 20-dec-18 at mumtaz ahmed. Avbl lmt: rs.77675.79. Call [protected] (If in india) if you have not done this transaction.

Dear customer, a discount of 0.75% will be applied to your recent fuel transaction of inr 410 on axis bank card ending *0540. Thank you.

Dear customer, a discount of 0.75% will be applied to your recent fuel transaction of inr 410 on axis bank card ending *0540. Thank you.

Thanks in advance
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Jan 21, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2018
Axis Bank Customer Care's response
Hi, please refer to the following link https://bit.ly/2NJKKFo and raise a dispute for the same. Regards, Team Axis Bank.
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I have an salry account. Now it is 15 Dec 2018 suddenly 500 rupees deducted from my Acount as consolidated charges for A/c.please help me to get my money back. And resolved my problem as sure as possible.
Axis Bank Customer Care's response, Dec 21, 2018
Verified Support
Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.

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