Axis Bank — transaction failed two times

Address:	Hyderabad, Andhra Pradesh, 500043
Website:	www.axisbank.com

Hii
This is praveen and i have axis bank account, on 13th oct i made two transaction, one is from bhim app and another from third party transaction, and both the transaction were failed also 10000 got deducted from account, i tried to contact on axis customer care number but did not got any good response. Both the transaction were important, i also tried to contact third party vendor and they said they have not received any amount from me. When i checked in transaction history online it is saying successful. Fix my transaction issue or else i will go to consumer court.