[Resolved]  Axis Bank — Transaction failure - lost rs. 500 /-

Address:Kottayam, Kerala, 686012

On nov 1st i withdrew rs. 10, 000 /- in one transaction.

But i got only rs. 9, 500 /-

I called customer care over phone and reported the incident.

Executive advised me that the lost money will automatically be credited within 24 hours.

But nothing happened.

I sent many complaint emails concerning this matter, to customer. [protected]@axis.com

Still too no response, other than some auto-generated mails with different addresses.

Now its reaching nearly one month.

Poor service.
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Jan 9, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2016
Axis Bank Customer Care's response
Hi Titus,

Please share the reference number which you may have received from the last communication channel approached for us to look into it on priority. Sorry for the trouble.

Regards,
Axis Bank
Feb 02, 2017
Updated by Titus Kurian
After tremendous efforts, calling consequently to your Bank customer care and waiting for many hours, I got a response.
He told me to go to Axis Bank Branch located at Rajaji Nagar (where my Salary account is) and to give a written complaint.

I have no satisfaction with your response.
Feb 02, 2017
Updated by Titus Kurian
Hello This complaint is not RESOLVED
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