[Resolved]  Axis Bank — Transaction got cancelled yet wrong debit of Rs.2000/-

Address:Bangalore, Karnataka, 560095

Service request number: 21883068, 23470064

I am a so called priority customer of Axis Bank.

There was a transaction made on April'16 for 20, 000. Though the transaction says successful, I didn't receive any amount in the ATM.

As per their request I raised a dispute form and produced other evidences.

After constant followup after so many months, Nowin Jul'16 they say that they cannot do anything about it.

Pleaase advise me of anything else I can do about it.

Thanks
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Aug 8, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
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Hi Antony,

We have responded to your concerns vide service request number:[protected] dated July 31, 2016. For any further clarifications, please write back to us on the same email. Also, you can refer the Escalation Matrix: http://bit.ly/1Hhj7JS for assistance.

Regards,
Axis Bank

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