Axis Bank — transaction not successful but money debited

Address:

602105

My ac no [protected], i transact the money 5000 via neft to sbi ac no [protected] at the date 9/9/2017. The receipt no 3y81uzk67340, utr no axmb[protected].
And i transact money 7000 via neft to indian bank ac no[protected] at the date 14/9/17. The receipt no na93g3iq7824, utr no axmb[protected]. These transactions are not send and refunded. What i do?