[Resolved] Axis Bank — transaction status 'suspect'

Wazid Ahmed

from Barddhaman, West Bengal

Address:

713101

I hold a current account with the axis bank - burdwan branch (West bengal). I initiated payment via net banking (Imps) for 2 associates on nov 1, 2019 amounting to inr 21, 000.00 and inr 14, 000.00 respectively. Whilst the money has been debited from my account, the beneficiaries are yet to receive it. The transaction status is mentioned as 'suspect'. I have approached the branch and the customer care but this remains to be resolved to this date (Nov 7, 2019). I humbly request you to kindly do the needful and credit the money back to my account. Thanking you in anticipation.

Wazid ahmed

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Dec 11, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx. Regards, Team Axis Bank.