[Resolved]  Axis Bank — Twice charged as processing fee for same loans ( two home loans)

To [protected]@axisbank.com
15 Mar
Dear Sir,

Pls. note that you have not responded to my mail as per my query.

Pls. reread and kindly response accordingly.

Best Regards,
Capt. Salil


--- On Thu, 14/3/13, [protected]@axisbank.com <[protected]@axisbank.com> wrote:

From: [protected]@axisbank.com <[protected]@axisbank.com>
Subject: Request # 1288401: For Loan Account Number: PHR[protected] and PHR[protected]
To: [protected]@yahoo.co.in
Date: Thursday, 14 March, 2013, 8:16 AM

Dear Customer,

Greetings from Axis Bank Limited.

This is with reference to your request received via SR No. 1288401
for Loan A/C No. PHR[protected] and PHR[protected].

We would like to inform you that, we have checked no excess EMI
has been collected. We request you to update us with the Bank
statement & the cheque detail for the excess PF collection.

Assuring you of our best services.

Customer Service
Axis Bank Limited.

In case of any queries, please contact us on[protected], 1800 209
5577,[protected] OR email us at "[protected]@axisbank.com".

For any loan account statement requests, you can also visit
www.axisbank.com -> Products ->Loans -> Online request for Loan
A/C Statement.

Please do not modify subject line while replying to this email.






-----Original Message-----
From : [protected]@yahoo.co.in
Subject : Twice charged for processing fees + increased interest rate more than sanctioned
Date : 3/4/2013 12:00:00 AM
Dear Sir,

I would like to draw your attention towards the two sanction letters by
your bank which was issued in Feb, 2012.I had paid for the processing
fees 2 x Rs. 5000+taxes.The interest rate was 10.5% for 25 lakhs each.

I had to again pay for the processing fees for the two loans, 2 x Rs
10, 000+ taxes and interest rate was 10.75%.

Pls. find appended the sanction letters. .

LOAN ACCOUNT NO. - PHR[protected]
LOAN ACCOUNT NO - PHR[protected]



Full name as per loan amount- SALIL SRIVASTAVA


Pls. return the processing fees and correct the interest rate.



Best Regards,

Capt. Salil