Axis Bank — Unable to get a cheque book

Address:

sarjapur road

Hello,

My a/c no: [protected]

I have tried many times to request online (Internet banking) for "cheque book" and every time it's failed, on screen i m getting the message.

"your request has failed during processing. Cheque book facility is not available for this type of lien reason code reference id[protected] for future communication."
Reference id[protected] for future communication.

I don't know why I'm getting this error, it's really painful to go every time branch which is located far to me,

Now I am thinking to close this account. Very poor service.

How it can be resolve now?