[Resolved] Axis Bank — unauthorised amount debit

sandipnandi1947

from Kolkata, West Bengal

Address:

Axisbank Main Branch, Kolkata, Kolkata, West Bengal, 700016

Hi,

I am Sandip Nandi ([protected]). I have a Salary account in Axis Bank, in Shakespeare Sarani Branch, Kolkata. I want to inform that they are deducting amounts - 15 times total Rs. 5757.31 from last year - in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. I called the customer care and contact bank branch many times but problem was not resolve.

I am going to close the account asap.

I request Indian Complaint register form to take necessary action if possible.

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Jun 17, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 17, 2019

Axis Bank Customer Care's response Hi, we tried reaching on your mobile number however could not connect with you. Request you to refer the following link: http://bit.ly/2N8cGCp for details on the charges levied.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.