Axis Bank — Unauthorised deduction from my salary account

Address:Khordha, Odisha, 751021
Website:www.axisbank.com

Axis bank has deducted an amount of rs.570 from my account on the basis of a failed transaction which took place 6 months back. They have deducted this amount twice and after multiple follow-up they reverted one of the deduction but i am still waiting for a revert of the second deduction. Its already been more than 6 months now and i have dropped around 20-30 emails for the same to axis bank customer care and got only one response that "we are working on it and we will revert back soon". I have called them multiple times to explain the issue and every time i am being given a new complaint number to hold on. Its really frustrating to follow up with these people for a minimal amount of rs. 570. However, its about the service which i am struggling for, so that i don't face such issues again and again. Request if this forum can help me in resolving my long pending issue with axis bank.
Was this information helpful?
No (0)
Yes (0)
Axis Bank customer support has been notified about the posted complaint.
Apr 25, 2017
Updated by komal patodia
No Action has been taken by the Axis Bank till date . It's been several months, I am following up.
Request your help please.
Apr 25, 2017
Updated by komal patodia
The issue remains alive. Need your help.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12951
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information