Axis Bank — Unauthorised deductions from savings account

Address:New Delhi, Delhi, 110085

Hi
I am an axis bank customer past 4 years.Past 3 months i am not able to make payment for my Axis Bank cr.card due to medical reasons.But on 31st march 2016 Morning i have received a letter informing to pay the full outstanding amount 76, 000/- in full with in the 7 days of receiving the letter or they will deduct the full amount from my savings account.Then i check my account & till then i am in a big state of shock as they had deducted my full salary from my account.My husband is a cancer patient & all the medical as well as my house expenses is paid by my salary.How can axis bank deduct my full salary with out notifying me.I have a personal loan 4 K with Axis Bank.I want my total amount 24, 203/- has to be reverse in my savings account or else i have to close my account & i'll fight with axis bank for the remaining amount 50, 000/- for card & 3, 50, 000/- for personal loan in court till the end of my life.

Incident Date.31/03/2016

Card No.[protected]
Account No.[protected]
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Axis Bank customer support has been notified about the posted complaint.
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Hi Seema,

A mail communication has been sent to your registered email ID via interaction ID:[protected] on March 31, 2016. Please write to us from your registered email ID at [protected]@axisbank.com for further assistance in this regard.

Regards,
Axis Bank
I had a word with Axis Bank phone Banking & shocking they don't even know about anything.There is no one who can assist me regarding my issue.I think i should have wait for the Axis personal loan recovery people to come then might they will talk.

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