Axis Bank — unauthorised transaction on my card

There has been a transaction message received by axis bank of amount 5932.23 mentioned as brn-pymt-card which is not done by the card holder.

And there is never any support from the customer care of axis bank as there the numbers are never connected or received. Aap services not working. I want to put a complaint against bank and want amount refunded back.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Axis Bank customer support has been notified about the posted complaint.
Feb 18, 2020
Updated by Sakshityagi1
There is no response from Bank yet.
Verified Support
Feb 18, 2020
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Feb 23, 2020
Updated by Sakshityagi1
As asked by you my registered contact number [protected]
Email [protected]@outlook.com
Name Sakshi Tyagi

Kindly contact at earliest and need my refund back.
Feb 25, 2020
Updated by Sakshityagi1
No one had contacted after 7 days of complaint
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information