[Resolved] Axis Bank — Unauthorised use of my credit card

Indira deka

from Guwahati, Assam

Address:	Kamrup Metropolitan, Assam, 781021
Website:	Credit card fraud

On and off I receive messages wherein someone is trying to buy songs from i-tunes using my credit card. The latest transaction alert came to me today at 2 am.
I urgently need you to find out who is trying to use my credit card.
Kindly treat the matter as urgent and help me locate the hacker.
And this is not the first time. In the past too it happened.

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Dec 9, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Nov 03, 2016

Updated by Indira deka Someone is trying to use my credit card to buy songs from I tunes. This has happened in the past. The latest transaction alert I got today at 2 am.
Kindly treat the matter as urgent and help me find out who is trying to hack my credit card.

Verified Support

Nov 07, 2016

Axis Bank Customer Care's response Hi Indira,

Request you to reset your credit card password by using mobile application. Also, please block your credit card for security reasons and share the transaction details at http://bit.ly/2dwICjs for us to investigate the matter further.

Regards,
Axis Bank