Axis Bank — unauthorized change scheme of home loan | |||
My loan a/c no. Is phr01260xxxxxxx. I made a prepayment of rs. 30, 000/- on 10-jul-2019 and the same is adjusted in principal amount but my tenure wrongly changed from 240 months to 140 month. Also when i taken the loan than it is decided that principal amount will be fixed as rs. 14, 906/- but in revised repayment schedule it shown variable and also increasing. I already complain about this in customer care number also visit loan center but the same problem not solved more than a month gone. Was this information helpful? | |||
Axis Bank customer support has been notified about the posted complaint. Verified Support Aug 30, 2019 Axis Bank Customer Care's response Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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