Axis Bank — unauthorized charge

Address:

East Khasi Hills, Meghalaya, 793001

Hello i mr. Vikash roy bearing account no.[protected] and using axis bank pos machine, before installing pos its was directed to me that there would be no extra charge but when i started using it seems that so many extra charge was there and it used to get deducted from the account. Later i stop using or doing transaction in pos machine i went to bank many time asking to surrender pos machine and to get refunded which has been charge during the installation of pos machine, but no action was taken and also no one responded to close down my account which i dont want to use anymore. For which there is an minus amount which is being charge and which i'll am not be able to pay.
Kindly look into the matter and plz close my account and take back pos machine.
Thanks n regards
Vikash roy
[protected]