[Resolved]  Axis Bank — unauthorized debit card charges

Address:Mumbai City, Maharashtra

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.UNIVERSAL SERVI/ DT.13-SEP-. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. i Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or supermarket or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge these hidden chargers.

I need a proper response for this and i need my money back till now which is debited.
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Oct 24, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2018
Axis Bank Customer Care's response
Hi, we request you to Inbox us your registered mobile number and we will get back to you shortly. Regards Team Axis bank
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