[Resolved]  Axis Bank — Unauthorized opening of demat account

Address:Hooghly, West Bengal, 712101
Website:www.consumercomplaints.in

I opened my account march 2017. I received sms from axis bank saying your axis direct will be activated soon. Unfortunately, i did not request anyone to start axis demat account which debited 500/- rs from my account few minutes after i received sms saying that your axis direct account is active. Rs 1725 was taken out of my account. My only question is without my knowledge who opened account for me. And can the bank take my money from saving account with out my knowledge. I guess axis bank agent has done it without my knowledge. Last 3 months i have been talking to him. He basically became unresponsive. I found this is very unprofessional.
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Aug 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2017
Axis Bank Customer Care's response
Hi,

Sorry for the trouble. Please write to us at dp.[protected]@axisbank.com from your registered e-mail ID and our executive will get back to you.

Regards,
Axis Bank
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