Axis Bank — Uncooperative staff and branch head

On 22nd march I requested the relationship manager, based in the AXIS bank Sector 16, NOIDA branch, to get my money of several laks transferred to another Banks account where I have several other facilities including doing Mutual fund online. At that point the relationship manager said two thing . First was asking me not to move the funds till 31March to help her get her targets completed for the years transactions and the financial year ending closing balance. Second she mentioned that she can help the online mutual fund facility activated in my account and I can manage online in the same process as I do in other banks...this information she had never provided me earlier though I had expressed my concern on not able to manage MFs online from my AXIS bank account.
Following the discussion I agreed to get my MF account activated for which the lady sent me some forms and requested other documents which I sent. Now this has been sometime and since then I have tried calling her sent SMS but never got any response.
All this time my money sitting in the saving account gaining nothing. ultimately I wrote to the branch head about this but the branch head dint bother to get back to me.
It seems AXIS bank gives a damn to the clients especially those who are not in the country. Possibly for AXIS bank several lacks is actually peanuts and that's what is reflected when you speak to the relationship manager who dosnt talk of anything less than 100crore in a fashion that almost everybody in India and definitely all the clients she handles, deal in the range not less than 100crore, making you realise how insignificant a person you are and its a great favour that she is doing to be your relationship manager.
Frankly I never had any comfortable relation with AXIS bank and so it is this time. But all the while its me who kept loosing and ultimately had to transfer the money to another bank.
Possibly AXIS bank takes people like me to be below the poverty line and is a waste of time for the bank's employees to work with such a vagabond...better they should leave