[Resolved]  Axis Bank — undue charges on my education loan

Address:

New Delhi, Delhi, 110014

Hi,

Since the time i have taken loan from axis bank i have been facing lot of issues. I have already communicated everything to several people in axis bank but somehow not even single issue is getting resolved. Today is the last day i have to submit my fees to college but haven't received draft or cheque from axis bank.

This is the last time i am explaining all the issues i have been facing

Issue 1:

The emi amount that i am suppose to pay is 5283, for which i get messages from axis bank to keep this amount in my account but the amount never gets deducted from my account i have to visit axis bank every month to pay this amount.

Issue 2:

For the first month as well i got the same message to keep 5283 in my account but the amount that got deducted was ~10, 331 and was returned back due to insufficient balance. The bank again tried to submit the cheque with amount ~10331 and it got bounced because of insufficient balance. How bank can deducted this amount when i was told that my emi would be 5283. Bank told me that now i have to pay the charges 590 for the cheque getting bounced. Why i should pay this amount?

I was never told that this ~10, 331 was my emi amount.

Issue 3:

I was also not told that i will need a bonofied letter from college to get my second disbursement of loan. When i visited the branch to collect my draft on 8-dec 2017 i was told without that we wont be able to provide the draft. How you expect someone to know this by his own someone should have communicated to me before. I have been following up each and every day to collect the draft and everyday a new issue comes up.

Today i was told to write this mail, if this was roadblock for getting my draft i should have done this on 8-dec itself or before that.

Please let me know after all these issues that i have stated above who will be liable to pay the penalty that the college will impose for late submission of fees.

If all these problems are not resolved by eod today, unfortunately i have to cancel my loan from axis bank.

Thanks

Amrit bhagat

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