Axis Bank — unethical behavior and misleading

Address:

Ahmedabad, Gujarat

I am currently not in india for few months.
But i wanted to activate my Axis Bank Mutual funds by verifying KYC.
So my brother had been to Ahmedabad main office.
Where he met “Dhwanit Yogeshkumar Pandya”(+91-[protected]) on 30/03/2018. But He mislead him by saying that i will do your all the stuff you just provide me your brother detail and you just needs to activate one scheme which i will provide.
On the same day he sent me few mails about his scheme whatever he wanted to sell.
But I didn’t show him more interest in their scheam instead how to verify KYC for MF actiavation.
So he didn’t reply to my mails for 2-3 days, so i again email him and even tried to call him to know the further action about KYC, but he didn’t respond.

Then today (04/04/2018) he replied my mail by simply saying that “we are not able to proceed kyc of mf for that so you need to contact mutual fund office”. And thats it.
I knew his behavior just because I didn’t show him interest in his commision based schemes.

I will send here his email replies snapshots.

I am really upset with this Axis Bank service and such cheap peoples who are just finding their commisions instead of customer support.