Axis Bank — unexpected deduction every month | |
Hello, My name is mohammed salim shaikh with axis bank bank account number *7687. I have received debit card in the month of feb and deducted rs 885 deducted on 29th 2020 of feb from my account but i never applied for that card. I called customer service and customer service agent asked me to visit the bank. I have visited my home branch which is in chembur near m ward and met employee sneha i have waited for along time and when i discussed the case she said she dont understand why it got deducted and ask me to call after 2 days since then i am chasing her but every time i got the answered that call me after 2 pm or system is not working and sometime internet is not working. I havent found professionalism in axis bank employee. Also today 3rd of april 2020 again 885 rs deducted on in the name of axis direct. I neither used nor applied for any kind of demat account. Axis bank doing fraud by cheating to their customer almost every month. I am limited income person and can not effort to loose money like this. Axis bank didnt think about the lockdown situation happening in india. I will request you to help refund my 1770 rs back. Regards, Mohammed salim shaikh. Shaikh. [protected]@yahoo.com Was this information helpful? | |
Axis Bank customer support has been notified about the posted complaint. Verified Support Apr 06, 2020 Axis Bank Customer Care's response Hi, we are open to help you! Please provide us your contact number through inbox and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. | |
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