| Address: | Bangalore, Karnataka, 560053 | | Website: | www.axisbank.com |
I has requested for a Debit card and the guy in the bank explained me about visa secure+ debit card and told me that the charges would be 300+ taxes issuance and same will be charged annually as well. I agreed and then he issued me a debit card. After few days I checked my account statement and I see a sum of 531 being charged as debit card issuance charges as opposed to what I was told (300+ taxes applicable). I had a chat with customer care, they gave me a request # 41030959.
I haven't got any call from bank side, even tweeted about i haven't got any clarifications yet. I even DMed them, but still no reply. Even on the bank website the charges for the debit card is mentioned 300 and taxes.
Apart from this, I have noticed that some small amounts have been debited from my account like 1.06rs, 0.8rs etc. I still don't understand what these charges are for and upon enquiring, they say it's charged by the merchant with whom I made a online purchase weeks back. I had already paid to the merchant when I made a purchase but again I got charged and that too after 2weeks of purchase. Who authorised such charges from my account.
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