[Resolved] Axis Bank — unfair and unjust practices to deduct customers money from his account! | |||
My name is harish v, and i hold a saving account with axis bank in bangalore There have been repeated instance of axis bank upgrading the account to prime/priority without "customers consent - in this case myself'. And due to which the bank is deducting charges which are not justified. I always wanted to have a basic savings account as i do not need any special facilities, however, my account was upgraded to priority and prime, and when i did not maintain the balance as per their rules of prime account I have been twice charged with rs 590 and a debit card fee of rs 885. Which is a total of 2065 rs. I have reached out to the customer support, but they have not got any positive resolution so far! I have also written to nodal officer, to no solution I want you refund of full amount that has been deducted on the name of services, the amount is inr 2065. I am hopeful of a early and positive response from your side. Regards Harish v Was this information helpful? | |||
Mar 30, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Feb 20, 2019 Axis Bank Customer Care's response Hi, we tried contacting you today at 14:00 however we could not establish a successful contact. We are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis bank
Verified Support Feb 22, 2019 Axis Bank Customer Care's response Hi, sorry for the trouble. As per service request number 49081902, we understand that branch official has contacted you and addressed your concern. Regards, team Axis Bank.
Verified Support Feb 27, 2019 Axis Bank Customer Care's response Hi, we understand that our bank official had contacted you and addressed your concern regarding Debit Card and charges related to the same. Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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every month my acoount debited the charges plees give my debited charges Return