[Resolved] Axis Bank — uninitiated transaction of mandate | |||
Vikas Dighe on jun 15, 2019 submit a complaint Dear team, I have received following message today, which says Message 1 at 11:22am - Hello! Your a/c no. 361819 has been debited by rs. 118 on 15 Jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute. I don't think i have issued any such mandate. Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately? Best regards, Vikas Dighe Was this information helpful? | |||
Jul 20, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jun 15, 2019 Axis Bank Customer Care's response Hi, we apologize for the inconvenience caused! Please share with us your registered contact details and we will get back to you at the earliest.Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank. | |||
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