[Resolved] Axis Bank — unknown deduction of 118rs from axis account

M

ManpreetB

from KHARIAR ROAD, Odisha

Address:

761024

Hi,
I already submitted a request for above issue. Yesterday ie 11th january 2020, again my account got deducted by 100 (Consolidated charges for a/c) + 18 (Gst @18% on charge) rs.

I don't know why every month u guys deduct this much amount. So dissapointed. Need my money back asap.

I can be reached out at [protected].
Regards,
Manpreet bedi.

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Feb 13, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

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Comments

S

SubrataKumarPal

I ordered online for fastag through Axis Bank Online lead creation on 24 th Nov 2019. Till date card not received to me. No update either via mail or phone. Coustomr support of axis bank informed me there is no wallet creation was done. At the time of online lead creation the name printed on the receipt is not mine. May be some technical fault.

Reply

Axis Bank Customer Care's response, Jan 13, 2020

Verified Support

Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

SubrataKumarPal's reply, Jan 16, 2020

I have send all details like VRN, Mobile no, Lead ID, bank statement(Axis Bank SB ac) via mail and over phone. There is no result. No one reply my mail. Last time I mailed for requesting refund. Interaction ID 100384022. No result. Customer support are so rude. They just hold the phone call and never back. Behaviour from axis bank is totally unbelievable.

D

Davidson1972

I have ordered Fastag through Axix Bank online by submitting the relevant documents and by paying necessary fees in the month of December 2019. But till date I didn't receive the RFID Tag.
My Vehicle registration number is : TN67AF7968
Kindly check the status

Reply

Axis Bank Customer Care's response, Jan 13, 2020

Verified Support

Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

V

vinnu_1

I ordered fastag for my two vehicles on 15 december but not got yet. customer care service is not helpful, contacted bank branch but not getting satisfactory answer.
please let us know whether axis bank is providing fastag or its just a scam of fooling people.

Reply

Axis Bank Customer Care's response, Jan 13, 2020

Verified Support

Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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