[Resolved]  Axis Bank — unlock my credit freeze account.

Hi,

My account no. [protected]. I am using this account for more than 10 years and this is my salary account. My account has been credit locked. I am not able to credit my account. Why this account got credit lock without in forming me. The account has my contact address, mobile number and you charging me for all the banking services. But why you locked my account without my knowledge. This is bad customer experience. Unlock this credit freeze asap.
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Oct 16, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2018
Axis Bank Customer Care's response
Hi, we request you to visit any of our nearest branch along with original KYC documents for removal of freeze. Sorry for the trouble. Regards, Team Axis Bank.
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