[Resolved] Axis Bank — unsubscribe card protection plan

Chitrat

from Mudigere, Karnataka

Address:

Mysore, Karnataka

I have received a call today from axis bank. When i was busy at work. They kept on calling.. I was not in a position to listen. They charged rs1899 for card protection plan. I don't want this plan. I want to unsubscribe this service plan and i request the bank to refund the amount of rs.1899 immediately to my account.
Please kindly assist it.
Chitra t
Mysore

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Jul 8, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

Axis Bank Customer Care's response Hi, Please refer the link https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concern and one of the executive will help you further. Regards, Team Axis Bank.

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Comments

NShefali

from Chandigarh, Chandigarh

I am recently open account in axis Asap. till today 06 June 2018, I m not doing any transaction in & using axis asap account. but today 06 June 2018 I open my axis bank application where I saw my account shows negative amount balancing (-354) for preference attach screenshot below.

May I know why my account shows a negative balance.

Axis Bank Customer Care's response, Jun 7, 2018

Verified Support

Hi, please share your concerns at https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueries.aspx and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.

CPP Group India Customer Care

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team