[Resolved] Axis Bank — untrained and unprofessional behavior by your car loan executive and team leader from jodhpur | |||||
Axis bank i am too much disappointed with your executive and your team leader mr. Sanjay yadav of car loan department from jodhpur i m trying to apply car loan from this bank as i have already a car loan (Paying installment regularly), a saving cum salary account, a credit card, some fd and also i have a pre approved car loan from your system so i got a call on 29th oct from your executive mr. Rajendra singh from jodhpur same i request him on 30th oct to collect documents to process the car loan but he told me that his father in law is passed away so he could not collect documents then i called him on 31st but he told me that he cannot come so you can ask any other executives for loan then i have visited maruti showroom and i saw your executive rajendra singh was there its mean he was lying so i decide to apply loan from another bank but as i mentioned i have fully trust on axis bank so i have visited to your bank & where i got a mobile number of another executive and after the discussion he told me that his team leader refused to collect documents because earlier i had contacted any other executive of axis bank What the mean how can your team leader behave like this, has the bank taught them this After the worst experience ever i have decided to apply car loan from another bank also i'll move my all account permanently to another bank for services Was this information helpful? | |||||
Dec 5, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Nov 02, 2018 Axis Bank Customer Care's response Hi, as per our telephonic conversation today, we are looking into your concerns and shall get back to you within 24 hours. Sorry for the trouble. Regards, Team Axis Bank.
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