[Resolved] Axis Bank — unusual charges to my account

sunil kumar g s

from Bengaluru, Karnataka

Address:

560085

I mr sunil kumar g s having a credit card in their account which has been expired seven or eight years back. But still they are charging the bank charges for non usage amount also which comes to around rs 9332.53 out of which 4832.04 has been reversed still they are showing due of rs 4500.49 for which i requested to reverse back several times by phone. Please give me the justice for the same i will pay minimum charges of rs100.
Why i should as i am not using the card and the card is expired long back and i have not received the new card until now.

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Aug 7, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.

Jul 06, 2018

Updated by sunil kumar g s Mobile no [protected]
Name sunilkumar g s

Jul 13, 2018

Updated by sunil kumar g s Until now charges are not reversed

Jul 19, 2018

Updated by sunil kumar g s Still now you have not reversed the bank charges i will pay only the maximumum amount to Rs100- only kindly do the needful as the card is already expired before 8 years and i have not used the card. My card no is xxx 1288

Jul 25, 2018

Updated by sunil kumar g s Now also i am getting messages to pay the amount for which i have not incurred any expenses. So, please cancel all the bank charges my card no is xxx1288
sunil kumar g s