[Resolved]  Axis Bank — Unwanted charges and repayment issues

Address:

Kusumkhera Haldwani

Hello,

I Manish negi have a savings account with Axis Bank. I had an ongoing personal loan with Axis Bank. On the 5th of each month, ecs are debited from the Axis account using EMI. Then I also got a message from the bank that my EMI rebounded. And they charged me a check bouncing penalty at rs 400/-. When a bank representative was asked, they replied that the ECS mandate was put up for clearing early in the morning this time, so it was rejected as I didn't have enough at the time, and on the second clearing it was credited to my credit account. Every time they issue the ECS mandate in the evening, this time they send the ECS clearing in the early morning. Since I have a savings account with Axis Bank, I usually deposit money the day before or the same day to avoid uncertain deductions from the minimum balance due. since I don't want my emi to jump.
You received the payment there on the same day. but i have to bear the bounce fees and from 2 months i am facing this because of the bank and even it will bounce in my cibil score check which is actually not the case. My maturity has never been pending in my financial history, but it won't be the same now. I would have willingly paid the fees and accepted my Cibil refund and today on 1st January you guys have debited 295 for the si loan repayment. I am so frustrated that i will lend son loan from other bank and repay the frauds like Axis there is no value for the customer and in this bank all they want is To deduct money that’s it
following is my loan account number 51034