[Resolved]  Axis Bank — Unwanted charges levied.

Address:530018

An amount of rs.351.12 has been deducted on 22-08-16 from my sb account no.82305 by axis bank gajuwaka, vizag. At first i was given a written reply that that charges are towards debit card. When i requested for proof of hike in debit card charges, they replied in writing that the charges are towards cheque/ecs return. But to my surprise, for the last two/three months all my chrques and ecss are honoured and i even have sufficient funds even though my sb account is a zero balance account. Already consolidated charges (Quarterly) charged in july 2016. No reply from bank since 28-aug. Went to branch personally, but the staff could not give justification for the charges levied. They are trying to look for one reason or other but not returning the money. Assured that the same will be resolved in two days, but even after a lapse of 15 days no positive response from axis bank. Common man is put to troubles by banks, whereas big fish like malayyas are left freely. Had they responded strongly against big fish like malayya, several crores of public money could have been saved. Awaiting positive reply.
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Oct 15, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Axis Bank Customer Care's response
Hi Sarma,

Please write to us at [protected]@axisbank.com from registered email ID for us to assist you.

Regards,
Axis Bank
Complaint comments 

Comments

Sir, my son made a payment of fee for Rs.14016.63 on 04/06/16 through Credit Card of Axis Bank which was duly paid on 13/07/16 i.e. after 36 days(less than required grace period). Now I have received a bill of Rs.2034.73 to pay immediately which is unlawful.
Axis Bank Customer Care's response, Sep 7, 2016
Verified Support
Hi Shyam,

Please write to us at creditcards@axisbank.com from your registered email ID for us to assist you.

Regards,
Axis Bank
Sir,
My axis bank saving account number is
[protected]
My debit card has blocked due to entered wrong pin in online transaction but my debit card is working in atms but not working in online transactions
So please unblock my debit card
My mobile number is [protected]
Thank you

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