[Resolved]  Axis Bank — Unwanted Deduction in my Saving A/c without any information

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Chennai, Tamil Nadu

Dear Sir/Madam, I am Siva Raman from Chennai, having a Axis Bank Salary A/c. I got my salary credited in my Axis Bank A/c No.[protected] on 28/08/2014 for Rs.10638/- but the SMS I received is for Rs.9018/- has clear balance. I don't know what Axis Bank have charged me for Rs.1620/-. I am having a Personal Loan A/c No.PPR[protected] in Axis Bank. On 05/08/2014 my EMI cheque for Rs.1709/- got bounced, I paid it in my above said Personal Loan A/c on 09/08/2014 through cash at Axis Bank, Ashok Nagar, Chennai, which stands in Lien A/c, I raised requests through Email to release the lien amount and I pay the cheque bounce charges but they replied me to come in person or send your representative with bounce charge cheque and letter, I send my representative on 29/08/2014 to settle my Personal Loan dues. My question is Axis Bank charged me again for Lien Amount. I don't know where Rs.1620/- has disappeared in my Salary A/c. I called to Axis Bank Toll free no today (01/09/2014) in Saving & Loan A/c customer care representative both of them showing each other and enquire to them, even they can't tell where is that Rs.1620/- has gone. Please you guys help in this issue. Axis Bank even I got chance to switch over my salary account in my office to other banks I didn't go for it. If you know the real value of the customer please answer me and refund my Rs.1620/- in my Savings A/c.