Axis Bank — Unwarranted charge

phoenix12345

Apr 12, 2021

Address: USA

I was charged INR 143.98 in the entry below.
TIPS/SCG/NON
MCC/07.04.21/LEETCODE.COM 143.98
I bought a product from this website a few days ago for USD$127, and I was charged a much higher rate than the market rate. In addition, I see now this 143.98 billed to my account. Can you explain this charge? Please reverse this charge because you have already charged me for the dollar to rupee conversion.

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2021

Axis Bank Customer Care's response Hi, we request you to refer to the following link: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx for more information on the referred topic. Regards, Team Axis Bank

Apr 17, 2021

Updated by phoenix12345 Which item in your link explains the charge that I see on my statement? Please point me to it. TIPS/SCG/NON
MCC/07.04.21/LEETCODE.COM 143.98