[Resolved]  Axis Bank — update communication address

Address:

122017

Hi,

I opened an account with Axis bank because I thought I will be getting hassle free & good service. However, I am so embarrassed with my decision I just 1 week. Noone knows what all documents are required for changing communication address, I visited palam vihar Gurgaon and met with Pratiksha Prakash and she asked me to submit phone bill as address proof. Which I did and she told me that my new address will reflect on 12th June, Tuesday, which is still unchanged. Not sure if AXIS bank considers consumer satisfaction somewhere in their operational KRA's. Because staff actually don't know how to talk and how to behave, till know my experience is like I visited some government office back in 1990's. Maybe I am over expecting from Indian banks.