[Resolved]  Axis Bank — Upi transaction failed, but amount deducted.

Address:New Delhi, Delhi, 110043

Dear

Its now more than 20 days. All the deadlines from nodal officer to simple customer care service is over but my issue is still not resolved. Beneficiary not ggeting his money. Please check in his statement. Why a bank like axis still can't solve my issue.

I request with all my patience that please check that where the hell is my money. I send all details all stuff but all fail why. Will axis bank pay interest for that amount?

Dear all please again check my isse.

Failed transaction id:[protected]
Date: 13 april
Amount: 10, 000

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महोदय

मैने 13 अप्रैल को एक यूपीआई ट्रांसजेक्शन किया था जो फेल हो गया था पर मेरे अकाउंट से पैसे कट गए थे ट्रांसजेक्शन आईडी है[protected]
आज 15 दिन से अधिक हो चुके हैं लेकिन मेरे पैसे अभी तक वापस नहीं आए है, मैं एक्सिस बैंक का एक समर्पित ग्राहक होने के नाते अपनी समस्या का अतिशीघ्र हल चाहता हूं। क्या एक्सिस बैंक इन बीस दिनों का मुहे इंटरस्ट देगा?
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Jun 11, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
Axis Bank Customer Care's response
Hi Manoj,

Please raise a complaint using the query option under the transaction tab in the app and our team will co-ordinate with NPCI and guide you further.

Regards,
Axis Bank
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