Axis Bank — UPI transition was success But money was not credited to the beneficiary

Address:

Ravet Pune 411033

To Whom It May Concern,

We had UPI transfer the amount 50000 to Sunity Jewelers By google Pay, . payment was successful from my side but not credited beneficiary account on date 06/March/ 2022. Our account No is [protected]. We had complaint to Google pay team they told me you have to contact your bank home branch. Accordantly we had complained to our home branch axis bank ravet pune. They have taken 11 Month but still money was not credited to beneficiary account or not my account refund yet.

I have enclosed the following documents with this complaint:

A copy of my Google Pay account statement showing the debited transaction
A copy of the UPI transaction receipt
A copy of the beneficiary's contact information
I would appreciate it if you could look into this matter and get back to me as soon as possible.

Thank you for your time and attention to this matter.

Sincerely

Thanks & Regards
Priyanka Ashok Dwivedi