[Resolved]  Axis Bank — Useless service by axis bank

After multiple requests both in person and over email to change my registered phone number, multiple phone banking officers misled me to believe that it's going to be updated in 5 working days and after a month later are telling me that US numbers cannot be used and they cannot use my alternate India number either. They also told me that I will have to come in person to Axis bank to submit another request. I live in US, so that essentially means my funds are locked for the next 2 years until I visit India. This is not acceptable and plain wrong. Very disappointed in the useless service rendered by axis bank